FAQ
Orders are shipped on business days from 9:00 AM to 6:00 PM within 3 working days from the order placement.
Delivery is carried out by CDEK and EMS Russian Post.
The cost of delivery, when paying for the order upon receipt, is paid separately by the buyer.
Delivery is carried out by CDEK and EMS Russian Post.
The cost of delivery, when paying for the order upon receipt, is paid separately by the buyer.
Return PolicyThe buyer has the right to cancel the order at any time before receiving it and during the fitting process. After receiving the item, returns are accepted within 14 days, excluding the purchase date.Textile products (cotton, linen, silk, wool, and synthetic fabrics) are non-returnable.A return for an item of proper quality is possible if its original condition, consumer properties, and proof of purchase are preserved.If returning a delivered item due to a complaint, the recipient must include the following documents with the return shipment:
Return shipping costs are covered by the buyer.
- A refund request form
- A copy of the passport
- A copy of the payment receipt
Return shipping costs are covered by the buyer.
Website Visitor – an individual who has visited the website www.russoasiatic.com without the intention of placing an Order.
User – an individual visitor of the Website who accepts the terms of this Agreement and wishes to place Orders in the online store www.russoasiatic.com.
Buyer – a User who has placed an Order in the online store www.russoasiatic.com.
Seller – Sole Proprietor Konstantin Andreevich Zharov, OGRN 315784700037300 / INN 770973969393.
Website – www.russoasiatic.com.
Online Store – the Seller's website located on the Internet at www.russoasiatic.com.
Order – a properly completed request by the Buyer to purchase and deliver selected items from the Website to the address specified by the Buyer.
Product – clothing, accessories, and other items offered for sale on the Seller's Website.
1. General Provisions
1.1. The Seller sells Products through the Online Store at www.russoasiatic.com.
1.2. By ordering Products through the Online Store, the User agrees to the terms of sale outlined below (hereinafter referred to as the "Terms of Sale"). If the User does not agree with this User Agreement (hereinafter referred to as the "Agreement / Public Offer"), they must immediately stop using the service and leave the website www.russoasiatic.com.
1.3. These Terms of Sale, along with the information about the Products presented on the Website, constitute a public offer in accordance with Article 435 and Clause 2 of Article 437 of the Civil Code of the Russian Federation.
1.4. The Agreement may be unilaterally modified by the Seller without notifying the User/Buyer. The new version of the Agreement comes into effect 10 (ten) calendar days after its publication on the Website, unless otherwise provided by this Agreement.
1.5. The Public Offer is deemed accepted by the Website Visitor/Buyer from the moment the Buyer places an Order on the Website.
The retail purchase agreement is considered concluded from the moment the Seller issues the Buyer a cash or sales receipt or another document confirming payment for the Product.
By providing their email and phone number to the Seller, the Website Visitor/User/Buyer consents to the use of these contact details by the Seller and third parties engaged by the Seller to fulfill obligations to the Website Visitors/Users/Buyers, including sending advertising and informational messages about discounts, upcoming and ongoing promotions, and other Seller events, as well as order delivery notifications and other information directly related to the fulfillment of obligations under this Public Offer.
2. Subject of the Agreement
2.1. The subject of this Agreement is the provision of the opportunity for the User to purchase Products for personal, family, household, and other needs not related to business activities from the Online Store catalog at www.russoasiatic.com.
2.2. This Agreement applies to all types of Products and services presented on the Website while such offers with descriptions are available in the Online Store catalog.
3. Registration on the Website
Registration on the Website is not required to place an Order.
4. Products and Order Process
4.1. The Seller ensures the availability of Products listed on the Website in their warehouse. Product images are for illustrative purposes only and may differ from the actual appearance of the Product. Product descriptions/specifications provided are not exhaustive and may contain typographical errors.
4.2. If the Products ordered by the Buyer are unavailable in the Seller's warehouse, the Seller has the right to exclude the specified Product from the Order/cancel the Buyer's Order, notifying the Buyer via an email sent to the address provided at registration.
4.3. If a fully or partially prepaid Order is canceled, the Seller refunds the cost of the canceled Product to the Buyer using the payment method originally used.
4.4. The Buyer's Order is placed in accordance with the procedures outlined on the Website in the "Order Processing" section.
4.5. The Buyer is fully responsible for providing incorrect information, which results in the Seller being unable to fulfill its obligations properly.
4.6. After placing an Order on the Website, the Buyer is informed of the estimated delivery date via an email sent to the address provided during registration or by phone. The manager processing the Order clarifies the details and confirms the delivery date, which depends on the availability of ordered Products in the Seller's warehouse and the time required for processing and delivery.
4.7. The estimated Order dispatch date is communicated to the Buyer via email or during a confirmation call. The Seller may unilaterally change the delivery date due to objective reasons at their discretion.
5. Order Delivery
5.1. Delivery delays may occur due to unforeseen circumstances beyond the Seller's control.
5.2. Upon delivery, the Order is handed over to the Buyer or a third party designated as the recipient (hereinafter referred to as the "Recipient"). If the Order, paid in cash, cannot be received by the designated individuals, it may be given to another person who provides Order details (shipment number and/or Recipient's name) and pays for the Order in full.
5.3. To prevent fraud and fulfill obligations outlined in Clause 5 of this Agreement, when delivering a prepaid Order, the courier has the right to request identification from the Recipient and record the document type and number in the delivery receipt. The Seller ensures confidentiality and protection of the Recipient's personal data (Clause 9.3).
5.4. The risk of accidental loss or damage to the Product passes to the Buyer upon receipt of the Order and signature in the delivery documents. If the Order is not delivered, the Seller refunds the Buyer the prepaid Order and delivery cost in full after receiving confirmation from the delivery service of the Order's loss.
5.5. The delivery cost for each Order is calculated individually based on the Product's weight, region, and delivery method, as well as (if necessary) the payment method, and is displayed on the Website at the final stage of placing an Order.
5.6. The Seller's obligation to transfer the Product to the Buyer is considered fulfilled when the courier delivers the Product to the Recipient or the Recipient collects the Product from a postal office.
When receiving an Order at a postal office, the Recipient must inspect the delivered Product and open the package in the presence of postal staff to verify the quantity, assortment, and completeness of the Product, as well as check the expiration date and packaging integrity. If there are any claims regarding the delivered Product (missing items, incorrect items, manufacturing defects, or other issues), a report on identified discrepancies must be drawn up by postal staff at the Recipient's request. If no claims are made in the prescribed manner, the Seller is considered to have fully and properly fulfilled their obligation to transfer the Product.
If a Product is returned due to claims, the Recipient must include the following documents with the returned Product shipment:
6.1. The price of the goods is stated in Russian rubles and includes value-added tax (VAT). 6.2. The price of the goods is indicated on the Website. In case of an incorrect price being listed for an item ordered by the Buyer, the Seller will inform the Buyer to confirm the order at the corrected price or cancel the order. If the Seller is unable to contact the Buyer, the order will be considered canceled. If the order was paid for, the Seller will refund the Buyer the amount paid using the same method by which the payment was made. 6.3. The Seller may change the price of the goods on the Website unilaterally. However, the price of goods already ordered by the Buyer will not be subject to change. Prices may vary by region. 6.4. Special conditions for payment by bank cards: 6.4.1. In accordance with the regulations of the Central Bank of the Russian Federation "On the issuance of bank cards and transactions using payment cards" dated December 24, 2004, No. 266-P, transactions using bank cards must be carried out by the cardholder or an authorized person. 6.4.2. Authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that a transaction is fraudulent, it has the right to refuse to process the transaction. Fraudulent bank card transactions are subject to Article 159 of the Criminal Code of the Russian Federation. 6.4.3. To prevent unauthorized use of bank cards for payment, all orders placed on the Website and prepaid with a bank card are subject to verification by the Seller. To verify the identity of the cardholder and their right to use the card, the Seller may request the Buyer to provide an identity document. 6.5. The Seller may offer discounts on goods and establish a bonus program. The types of discounts, bonuses, and the terms and conditions of their accrual are specified on the Website and may be changed unilaterally by the Seller. If a discount or bonus results in a recalculated price that includes cents, the price will be rounded down to the nearest whole ruble. 6.6. When conducting marketing campaigns that involve the inclusion of additional items in the Buyer’s order package, the delivery of such additional items will be at the Buyer’s expense. To opt out of receiving such items, the Buyer must contact the Customer Service Department. 6.7. If the goods are delivered by Russian Post or a courier service without prior card payment, the total cost of the goods will be increased by the delivery cost.
7 Return of Goods and Refunds
7.1. The return of goods is carried out in accordance with the "Return Policy" specified on the Website at www.russoasiatic.com.
7.2. Return of goods of proper quality
7.2.1. The Buyer has the right to refuse the ordered goods at any time before receiving them, and within 14 days after receiving the goods, excluding the day of purchase, except for the goods specified in Clause
7.2.4. The return of goods of proper quality is possible if their commercial appearance, consumer properties, and a document confirming the fact and conditions of purchase are preserved.
7.2.2. If the Buyer refuses the goods as per Clause
7.2.1, the Seller will refund the cost of the returned goods, excluding the Seller’s delivery expenses, within 10 days from the date the returned goods are received at the Seller’s warehouse along with the Buyer’s completed return request form.
7.2.3. If the Seller does not have a similar product available at the time of the Buyer’s request, the Buyer may cancel the agreement and request a refund of the amount paid for the specified goods. The Seller must return the amount paid within 10 days from the date of the return.
7.2.4. The following items are non-returnable: perfumery and cosmetic products, textiles (cotton, linen, silk, wool, and synthetic fabrics, non-woven fabric products such as ribbons, lace, etc.), clothing and knitwear that are intended to be worn directly against the skin (including swimwear, underwear, hosiery, etc.), in accordance with the List of non-food goods of proper quality that are not subject to return or exchange, approved by Russian Government Decree No. 55 dated January 19, 1998.
7.3. Return of goods of improper quality:
7.3.1. Goods of improper quality are those that are defective and do not perform their intended functions. The received goods must match the description on the Website. Differences in design elements or appearance from the Website description do not qualify as improper quality.
7.3.2. The appearance and completeness of the goods, as well as the completeness of the entire order, must be checked by the recipient upon delivery.
7.3.3. When receiving the goods, the Buyer must sign the delivery receipt stating: "Order received, complete, no claims regarding quantity and appearance of goods." After accepting the order, complaints regarding external defects, quantity, completeness, and commercial appearance of the goods will not be accepted.
7.3.4. If the Buyer receives goods of improper quality and this was not previously disclosed by the Seller, the Buyer has the right to exercise the provisions of Article 18 "Consumer Rights in the Event of Product Defects" of the Consumer Protection Law.
7.3.5. Requests for a refund of the amount paid for goods must be fulfilled within 10 days from the date of submission of the relevant request (Article 22 of the Consumer Protection Law of the Russian Federation).
7.4. Refunds are issued by returning the cost of the paid goods to the Buyer’s bank card. 7.5. The cost of returning the goods is borne by the Buyer
8 Liability
8.1. The Seller is not responsible for any damage caused to the Buyer as a result of improper use of goods purchased in the online store. 8.2. The Seller is not responsible for the content and operation of external websites
9 Confidentiality
9.1. The User’s/Buyer’s personal data is processed in accordance with Federal Law No. 152-FZ "On Personal Data."
9.2. When registering on the Website, the User provides the following information: last name, first name, patronymic, contact phone number, email address, and delivery address.
9.3. By providing personal data to the Seller, the Website Visitor/User/Buyer consents to its processing, including for fulfilling obligations under this Public Offer, promoting products and services, conducting electronic and SMS surveys, monitoring marketing campaign results, providing customer support, organizing order delivery, running prize draws, monitoring customer satisfaction, and evaluating the quality of services provided by the Seller.
9.4. Personal data processing includes any action (operation) or set of actions performed with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (including transfer to third parties and cross-border transfer, if necessary for obligations fulfillment), anonymization, blocking, deletion, and destruction of personal data.
9.4.1. The Seller has the right to send informational, including promotional, messages to the User/Buyer’s email and mobile phone with their consent, expressed through actions that unequivocally identify the subscriber and reliably confirm their intention to receive such messages. The User/Buyer has the right to opt out of receiving promotional and other information without providing a reason by informing the Seller of their refusal at hello@russoasiatic.com.
9.4.2. Withdrawal of consent for the processing of personal data is carried out by revoking acceptance of this Public Offer.
9.5. The Seller has the right to use cookie technology. Cookies do not contain confidential information. By using the website, the Visitor/User/Buyer agrees to the collection, analysis, and use of cookies, including by third parties, for statistical and advertising optimization purposes.
9.6. The Seller collects information about the IP address of visitors to the website www.russoasiatic.com. This information is not used to identify the visitor.
9.7. The Seller is not responsible for any information provided by the User/Buyer on the website in a publicly accessible format.
9.8. The Seller has the right to record telephone conversations with the User/Buyer. At the same time, the Seller undertakes to prevent unauthorized access to the information obtained during telephone conversations and/or its transfer to third parties not directly involved in fulfilling orders, in accordance with Clause 4 of Article 16 of the Federal Law "On Information, Information Technologies, and Information Protection."
10. Term of the Public Offer10.1. This Public Offer comes into effect upon acceptance by the Website Visitor/Buyer and remains valid until the acceptance is revoked.
11. Additional Terms11.1. The Seller has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties.
11.2. The online store and its services may be temporarily partially or fully unavailable due to maintenance or other technical reasons. The Seller’s technical service has the right to conduct necessary maintenance or other work, with or without prior notice to Buyers.
11.3. The relationship between the User/Buyer and the Seller is governed by the laws of the Russian Federation.
11.4. If the User/Buyer has any questions or claims, they should contact the Seller by phone or another available method. The parties will attempt to resolve any disputes through negotiations. If an agreement cannot be reached, the dispute will be referred to a court in accordance with the current legislation of the Russian Federation.
11.5. If any provision of this Agreement is deemed invalid by a court, this does not invalidate the remaining provisions.
User – an individual visitor of the Website who accepts the terms of this Agreement and wishes to place Orders in the online store www.russoasiatic.com.
Buyer – a User who has placed an Order in the online store www.russoasiatic.com.
Seller – Sole Proprietor Konstantin Andreevich Zharov, OGRN 315784700037300 / INN 770973969393.
Website – www.russoasiatic.com.
Online Store – the Seller's website located on the Internet at www.russoasiatic.com.
Order – a properly completed request by the Buyer to purchase and deliver selected items from the Website to the address specified by the Buyer.
Product – clothing, accessories, and other items offered for sale on the Seller's Website.
1. General Provisions
1.1. The Seller sells Products through the Online Store at www.russoasiatic.com.
1.2. By ordering Products through the Online Store, the User agrees to the terms of sale outlined below (hereinafter referred to as the "Terms of Sale"). If the User does not agree with this User Agreement (hereinafter referred to as the "Agreement / Public Offer"), they must immediately stop using the service and leave the website www.russoasiatic.com.
1.3. These Terms of Sale, along with the information about the Products presented on the Website, constitute a public offer in accordance with Article 435 and Clause 2 of Article 437 of the Civil Code of the Russian Federation.
1.4. The Agreement may be unilaterally modified by the Seller without notifying the User/Buyer. The new version of the Agreement comes into effect 10 (ten) calendar days after its publication on the Website, unless otherwise provided by this Agreement.
1.5. The Public Offer is deemed accepted by the Website Visitor/Buyer from the moment the Buyer places an Order on the Website.
The retail purchase agreement is considered concluded from the moment the Seller issues the Buyer a cash or sales receipt or another document confirming payment for the Product.
By providing their email and phone number to the Seller, the Website Visitor/User/Buyer consents to the use of these contact details by the Seller and third parties engaged by the Seller to fulfill obligations to the Website Visitors/Users/Buyers, including sending advertising and informational messages about discounts, upcoming and ongoing promotions, and other Seller events, as well as order delivery notifications and other information directly related to the fulfillment of obligations under this Public Offer.
2. Subject of the Agreement
2.1. The subject of this Agreement is the provision of the opportunity for the User to purchase Products for personal, family, household, and other needs not related to business activities from the Online Store catalog at www.russoasiatic.com.
2.2. This Agreement applies to all types of Products and services presented on the Website while such offers with descriptions are available in the Online Store catalog.
3. Registration on the Website
Registration on the Website is not required to place an Order.
4. Products and Order Process
4.1. The Seller ensures the availability of Products listed on the Website in their warehouse. Product images are for illustrative purposes only and may differ from the actual appearance of the Product. Product descriptions/specifications provided are not exhaustive and may contain typographical errors.
4.2. If the Products ordered by the Buyer are unavailable in the Seller's warehouse, the Seller has the right to exclude the specified Product from the Order/cancel the Buyer's Order, notifying the Buyer via an email sent to the address provided at registration.
4.3. If a fully or partially prepaid Order is canceled, the Seller refunds the cost of the canceled Product to the Buyer using the payment method originally used.
4.4. The Buyer's Order is placed in accordance with the procedures outlined on the Website in the "Order Processing" section.
4.5. The Buyer is fully responsible for providing incorrect information, which results in the Seller being unable to fulfill its obligations properly.
4.6. After placing an Order on the Website, the Buyer is informed of the estimated delivery date via an email sent to the address provided during registration or by phone. The manager processing the Order clarifies the details and confirms the delivery date, which depends on the availability of ordered Products in the Seller's warehouse and the time required for processing and delivery.
4.7. The estimated Order dispatch date is communicated to the Buyer via email or during a confirmation call. The Seller may unilaterally change the delivery date due to objective reasons at their discretion.
5. Order Delivery
5.1. Delivery delays may occur due to unforeseen circumstances beyond the Seller's control.
5.2. Upon delivery, the Order is handed over to the Buyer or a third party designated as the recipient (hereinafter referred to as the "Recipient"). If the Order, paid in cash, cannot be received by the designated individuals, it may be given to another person who provides Order details (shipment number and/or Recipient's name) and pays for the Order in full.
5.3. To prevent fraud and fulfill obligations outlined in Clause 5 of this Agreement, when delivering a prepaid Order, the courier has the right to request identification from the Recipient and record the document type and number in the delivery receipt. The Seller ensures confidentiality and protection of the Recipient's personal data (Clause 9.3).
5.4. The risk of accidental loss or damage to the Product passes to the Buyer upon receipt of the Order and signature in the delivery documents. If the Order is not delivered, the Seller refunds the Buyer the prepaid Order and delivery cost in full after receiving confirmation from the delivery service of the Order's loss.
5.5. The delivery cost for each Order is calculated individually based on the Product's weight, region, and delivery method, as well as (if necessary) the payment method, and is displayed on the Website at the final stage of placing an Order.
5.6. The Seller's obligation to transfer the Product to the Buyer is considered fulfilled when the courier delivers the Product to the Recipient or the Recipient collects the Product from a postal office.
When receiving an Order at a postal office, the Recipient must inspect the delivered Product and open the package in the presence of postal staff to verify the quantity, assortment, and completeness of the Product, as well as check the expiration date and packaging integrity. If there are any claims regarding the delivered Product (missing items, incorrect items, manufacturing defects, or other issues), a report on identified discrepancies must be drawn up by postal staff at the Recipient's request. If no claims are made in the prescribed manner, the Seller is considered to have fully and properly fulfilled their obligation to transfer the Product.
If a Product is returned due to claims, the Recipient must include the following documents with the returned Product shipment:
- Refund request form
- Copy of payment receipt
- Copy of the shipment inventory
6.1. The price of the goods is stated in Russian rubles and includes value-added tax (VAT). 6.2. The price of the goods is indicated on the Website. In case of an incorrect price being listed for an item ordered by the Buyer, the Seller will inform the Buyer to confirm the order at the corrected price or cancel the order. If the Seller is unable to contact the Buyer, the order will be considered canceled. If the order was paid for, the Seller will refund the Buyer the amount paid using the same method by which the payment was made. 6.3. The Seller may change the price of the goods on the Website unilaterally. However, the price of goods already ordered by the Buyer will not be subject to change. Prices may vary by region. 6.4. Special conditions for payment by bank cards: 6.4.1. In accordance with the regulations of the Central Bank of the Russian Federation "On the issuance of bank cards and transactions using payment cards" dated December 24, 2004, No. 266-P, transactions using bank cards must be carried out by the cardholder or an authorized person. 6.4.2. Authorization of bank card transactions is carried out by the bank. If the bank has reason to believe that a transaction is fraudulent, it has the right to refuse to process the transaction. Fraudulent bank card transactions are subject to Article 159 of the Criminal Code of the Russian Federation. 6.4.3. To prevent unauthorized use of bank cards for payment, all orders placed on the Website and prepaid with a bank card are subject to verification by the Seller. To verify the identity of the cardholder and their right to use the card, the Seller may request the Buyer to provide an identity document. 6.5. The Seller may offer discounts on goods and establish a bonus program. The types of discounts, bonuses, and the terms and conditions of their accrual are specified on the Website and may be changed unilaterally by the Seller. If a discount or bonus results in a recalculated price that includes cents, the price will be rounded down to the nearest whole ruble. 6.6. When conducting marketing campaigns that involve the inclusion of additional items in the Buyer’s order package, the delivery of such additional items will be at the Buyer’s expense. To opt out of receiving such items, the Buyer must contact the Customer Service Department. 6.7. If the goods are delivered by Russian Post or a courier service without prior card payment, the total cost of the goods will be increased by the delivery cost.
7 Return of Goods and Refunds
7.1. The return of goods is carried out in accordance with the "Return Policy" specified on the Website at www.russoasiatic.com.
7.2. Return of goods of proper quality
7.2.1. The Buyer has the right to refuse the ordered goods at any time before receiving them, and within 14 days after receiving the goods, excluding the day of purchase, except for the goods specified in Clause
7.2.4. The return of goods of proper quality is possible if their commercial appearance, consumer properties, and a document confirming the fact and conditions of purchase are preserved.
7.2.2. If the Buyer refuses the goods as per Clause
7.2.1, the Seller will refund the cost of the returned goods, excluding the Seller’s delivery expenses, within 10 days from the date the returned goods are received at the Seller’s warehouse along with the Buyer’s completed return request form.
7.2.3. If the Seller does not have a similar product available at the time of the Buyer’s request, the Buyer may cancel the agreement and request a refund of the amount paid for the specified goods. The Seller must return the amount paid within 10 days from the date of the return.
7.2.4. The following items are non-returnable: perfumery and cosmetic products, textiles (cotton, linen, silk, wool, and synthetic fabrics, non-woven fabric products such as ribbons, lace, etc.), clothing and knitwear that are intended to be worn directly against the skin (including swimwear, underwear, hosiery, etc.), in accordance with the List of non-food goods of proper quality that are not subject to return or exchange, approved by Russian Government Decree No. 55 dated January 19, 1998.
7.3. Return of goods of improper quality:
7.3.1. Goods of improper quality are those that are defective and do not perform their intended functions. The received goods must match the description on the Website. Differences in design elements or appearance from the Website description do not qualify as improper quality.
7.3.2. The appearance and completeness of the goods, as well as the completeness of the entire order, must be checked by the recipient upon delivery.
7.3.3. When receiving the goods, the Buyer must sign the delivery receipt stating: "Order received, complete, no claims regarding quantity and appearance of goods." After accepting the order, complaints regarding external defects, quantity, completeness, and commercial appearance of the goods will not be accepted.
7.3.4. If the Buyer receives goods of improper quality and this was not previously disclosed by the Seller, the Buyer has the right to exercise the provisions of Article 18 "Consumer Rights in the Event of Product Defects" of the Consumer Protection Law.
7.3.5. Requests for a refund of the amount paid for goods must be fulfilled within 10 days from the date of submission of the relevant request (Article 22 of the Consumer Protection Law of the Russian Federation).
7.4. Refunds are issued by returning the cost of the paid goods to the Buyer’s bank card. 7.5. The cost of returning the goods is borne by the Buyer
8 Liability
8.1. The Seller is not responsible for any damage caused to the Buyer as a result of improper use of goods purchased in the online store. 8.2. The Seller is not responsible for the content and operation of external websites
9 Confidentiality
9.1. The User’s/Buyer’s personal data is processed in accordance with Federal Law No. 152-FZ "On Personal Data."
9.2. When registering on the Website, the User provides the following information: last name, first name, patronymic, contact phone number, email address, and delivery address.
9.3. By providing personal data to the Seller, the Website Visitor/User/Buyer consents to its processing, including for fulfilling obligations under this Public Offer, promoting products and services, conducting electronic and SMS surveys, monitoring marketing campaign results, providing customer support, organizing order delivery, running prize draws, monitoring customer satisfaction, and evaluating the quality of services provided by the Seller.
9.4. Personal data processing includes any action (operation) or set of actions performed with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (including transfer to third parties and cross-border transfer, if necessary for obligations fulfillment), anonymization, blocking, deletion, and destruction of personal data.
9.4.1. The Seller has the right to send informational, including promotional, messages to the User/Buyer’s email and mobile phone with their consent, expressed through actions that unequivocally identify the subscriber and reliably confirm their intention to receive such messages. The User/Buyer has the right to opt out of receiving promotional and other information without providing a reason by informing the Seller of their refusal at hello@russoasiatic.com.
9.4.2. Withdrawal of consent for the processing of personal data is carried out by revoking acceptance of this Public Offer.
9.5. The Seller has the right to use cookie technology. Cookies do not contain confidential information. By using the website, the Visitor/User/Buyer agrees to the collection, analysis, and use of cookies, including by third parties, for statistical and advertising optimization purposes.
9.6. The Seller collects information about the IP address of visitors to the website www.russoasiatic.com. This information is not used to identify the visitor.
9.7. The Seller is not responsible for any information provided by the User/Buyer on the website in a publicly accessible format.
9.8. The Seller has the right to record telephone conversations with the User/Buyer. At the same time, the Seller undertakes to prevent unauthorized access to the information obtained during telephone conversations and/or its transfer to third parties not directly involved in fulfilling orders, in accordance with Clause 4 of Article 16 of the Federal Law "On Information, Information Technologies, and Information Protection."
10. Term of the Public Offer10.1. This Public Offer comes into effect upon acceptance by the Website Visitor/Buyer and remains valid until the acceptance is revoked.
11. Additional Terms11.1. The Seller has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties.
11.2. The online store and its services may be temporarily partially or fully unavailable due to maintenance or other technical reasons. The Seller’s technical service has the right to conduct necessary maintenance or other work, with or without prior notice to Buyers.
11.3. The relationship between the User/Buyer and the Seller is governed by the laws of the Russian Federation.
11.4. If the User/Buyer has any questions or claims, they should contact the Seller by phone or another available method. The parties will attempt to resolve any disputes through negotiations. If an agreement cannot be reached, the dispute will be referred to a court in accordance with the current legislation of the Russian Federation.
11.5. If any provision of this Agreement is deemed invalid by a court, this does not invalidate the remaining provisions.
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Cookies and personal data
Cookies do not contain your personal data that could be used to identify you. Cookies do not include your last name, first name, patronymic, email address, home address, phone numbers, or similar data.
Cookies are used for many purposes. For example, they allow saving Safe Search settings, displaying relevant advertisements, counting page visits, registering for our services, and protecting user data.
Our website uses various types of cookies:
— Strictly necessary cookies. These cookies are required for the website to function correctly, allowing navigation through the resource. These types of cookies do not identify you as an individual. If you do not agree to use this type of cookie, it may impact the website's performance or its components.
— Performance, efficiency, and analytics cookies. These cookies help understand how visitors interact with the site, providing information about the areas they visited and the amount of time spent on the site. They also show issues in the website's operation, such as error messages. This helps improve the site’s performance.
— Analytics cookies also help measure the effectiveness of advertising campaigns and optimize website content for those interested in our ads. This type of cookies cannot be used to identify you. All the information collected and analyzed is anonymous.
How to manage cookies?
Most web browsers are initially set to automatically accept cookies.
You can change your browser settings at any time to block cookies or to alert you when they will be sent to your device (refer to the manual of the specific browser). Disabling cookies may affect your browsing experience.
If you use multiple devices and/or browsers to access the internet, the appropriate settings should be adjusted for each of them.
Cookies and personal data
Cookies do not contain your personal data that could be used to identify you. Cookies do not include your last name, first name, patronymic, email address, home address, phone numbers, or similar data.
